Cancellation & Refund Policy

Effective Date: April 15, 2025

1. Cancellation Policy

• Orders once placed can be cancelled within 6 hours of purchase by contacting our support team.
• To request a cancellation, please email us at support@mystiquestars.com with your order ID.
• Custom or personalized products cannot be cancelled once processing has begun.

2. Refund Policy

• Refunds are issued only if cancellation is requested within the allowed time window.
• Refunds will be processed to the original payment method within 7-10 business days.
• No refunds are issued for digital products, services, or subscriptions once accessed or delivered.
• In case of payment failure or duplicate charges, please contact us within 48 hours for resolution.

3. Exceptions

• Refunds will not be provided for:
  • Incorrect or incomplete information provided by the user.
  • Delayed delivery caused by customer unavailability or third-party logistics issues.

4. Contact Us

If you have any questions about our cancellation or refund process, feel free to contact us:

Mystique Stars Limited
Email: support@mystiquestars.com
Phone: +91-XXXXXXXXXX